Insights

A false insurance claim, and what the insurer can take back

An insurer's tip-off stopped a third sheep theft claim in Devon before it was paid. The law lets insurers refuse a fraudulent claim, recover what was paid and end the policy.

Over twelve months, three claims were made on one insurance policy for the theft of more than 650 sheep from rented fields in Devon. Two were paid, £28,220 in total. The third, for £64,800, was not.

According to City of London Police, an insurer referred the case to the Rural Crime Agency and it passed to the Insurance Fraud Enforcement Department. On 13 October officers searched addresses in South Molton, and checks against Rural Payments Agency records found the sheep alive and well. A 24-year-old man was arrested on suspicion of fraud by false representation and released under investigation. Nobody has been charged.

A fraudulent claim does not just fail, it can unwind the policy behind it.

The Insurance Act 2015 sets out the remedies. The insurer need not pay a fraudulent claim, may recover any sums it paid on that claim, and may treat the contract as ended from the time of the fraud, without returning premiums. Genuine claims from before the fraud are unaffected.

The ABI says insurers detected 93,900 fraudulent claims in 2025, down 2.7 per cent, worth £1.34bn, up 14 per cent. In property insurance, cases fell 6.2 per cent to 17,700 while their value rose to £201m.

Hold those two facts together. Fewer cases, bigger sums, and insurers looking harder at each one. Genuine livestock theft is rising as well: NFU Mutual estimated it cost £4.5m in 2025, up nearly 30 per cent, as FarmingUK reported.

So an honest claimant should expect questions, and can answer them with records: receipts, photographs, movement records and a crime reference number. Exaggerating a real loss is fraud too, and the ABI counts it as the most common kind, at 26,900 cases.

The questions that catch a false claim are the same ones that settle a true one quickly. Keep the paperwork, and tell it straight.